Frequently Asked Questions (FAQ): Expert Care & Services for Your Handwoven Rugs
Straight answers about caring for your handwoven rug. Can't find yours? Contact us and our specialists will help.
Services
What rug services do you offer?
Hand cleaning, pet stain and odor removal, repairs and restoration, virtual appraisals, custom-cut rug pads, and rug resizing. [Resizing: confirm.]
How does cleaning and repair work? Do I need to bring my rug in?
No. Our team picks up your rug from your home, completes the work, and delivers it back to you. [Confirm service area and whether pickup and delivery are included in the price.]
Cleaning and stains
How often should my rug be professionally cleaned?
Every 1–3 years for most homes, and sooner with pets, children, or heavy foot traffic. [Your original said "annually." Confirm which you prefer to recommend.]
Can pet urine stains and odors be removed?
Often, yes. The sooner a rug is treated, the better the result. Contact us as soon as possible so the stain doesn't set into the fibers. See our [Pet Stain page].
Repairs
What are the most common rug repairs?
Fringe repair and side (selvedge) repair. Both are inexpensive when done early and keep the rug from unraveling, which leads to costly restoration. See our [Rug Repairs page].
Appraisals
Why would I need an appraisal?
There are three common reasons:
- Insurance: documents the value for coverage, or for a claim after damage or loss.
- Estate planning: establishes the value of inherited or designated rugs.
- Charitable donation: supplies documentation for a tax deduction. Ask your tax advisor about eligibility.
How does a virtual appraisal work?
You send photos and details of your rug, and we send back a written appraisal. [Confirm how to submit, turnaround time, and fee.] See our [Appraisals page].
Rug pads and resizing
How often should a rug pad be replaced?
Every 3–5 years. A good pad prevents slipping and cushions the rug underfoot. See our [Rug Pads page].
Can a vintage rug be resized?
Yes, in many cases. Resizing lets you keep a rug you love in a new space. [Confirm you still offer this. Otherwise delete this question.]
Everyday care
How often should I vacuum my handwoven rug?
Once a week on a gentle setting, without a beater bar. Beater bars and aggressive vacuuming wear down the pile, sides, and fringe.
Questions? Contact us
Telephone: (847) 382-1031
Email: info@thepersianknot.com
Schedule a Service or Request a Quote