Services FAQs

Q,   What rug services do you offer?

  • Professional Appraisals,

  • Professional Consultations,
  • Hand Washing of Area Carpets and Runners, 

  • Pet Stains & Odor Removal,

  • Professional Repairs, 

  • Custom Size Padding

  • Resizing Rugs

 

Q.  Why do I need a rug appraisal?

These are some of the reasons that you may need a Professional  Appraisal for your rugs:

1.  Finding the value of the rugs for estate purposes

2.  Insurance claim for damaged or lost rugs

3. Tax deduction document for donating rugs to charities

 

 Q.  What is "Professional Consultations"?

When you don't need a full appraisal but would like to professionally discuss options about your rugs

 

Q.  How often should the rug be professionally washed?

To have a healthy environment in your home, we recommend that the carpets be professionally cleaned and sanitized annually.  

 

Q.  Can pet stains and dog urine be removed from a rug?

If your pet has an accident on your rug, you need to have the carpet professionally cleaned as soon as possible to prevent long-term damage to the rug. 

 

Q.  What are the basic rug repairs?

To maintain the rug's integrity, it is very important to have the fringe and the sides repaired in a timely fashion.  This is simple maintenance and inexpensive maintenance of the rug, preventing further damage to the rug. 

 

Q.  Can a vintage rug be resized?

The answer is yes!  It is not only possible, but it is also a great way of sustainable living and reducing your carbon footprint and may be reducing our expenses. 

 

Q.  How often does the rug pad need to be replaced?

Carpet pads typically need to be replaced every 3-5 years to provide safety and security. 

 

Q.  Does weekly Vacuuming damage the rug?

At the Persian Knot Gallery, we recommend using the vacuum cleaner not more than once a week in a light and gentle setting.